FAQ
Q1: How do I know whether my order is successful?
A1: We will Whatsapp you or directly call you when your order is successfully reach. If there is no notification, please do kindly reach out to us in our Contact Us page for any further information.
Q2: When do I receive the items after placing an order？
A2: We will do a simple notification on product arrival status for every item, items will be shipped mostly on working days. We will deliver your order as soon as possible after the items arrive. Please inform us in advance if there is any inconvenient time for you to receive the items.
Q3: Delivery Time on my expected items?
A3: Your items will be shipped within the range of 15-20 working days after online payment is made. You will receive your items at the expectancy of 3-7 working days after shipping has been concurred. Currently, every location in Malaysia is able to be delivered.
Q4: Can I still add item to my order or amend my order that has not delivered?
A4: If your order has not been delivered to you yet, you can amend or add your order. However, delivery date will rescheduled and shipment will still be free of course. Contact our customer service if there is any issue in amending your order or adding any of our items to our store carts.